Credits and plans
What credits are, who spends them, what a plan gives you and where to change it.
The work of agents is paid in credits. Credits, the plan and the limits belong to a workspace, not to a single person.
How credits are spent
Credits are spent by agent replies in chat, tasks, workflow steps, model calls for chores (such as conversation titles and task summaries) and messenger conversations. In a team workspace everyone spends from one shared pool.
The remaining balance is shown in the workspace settings. The owner and admins can see it.
What a plan sets
A plan sets:
- a pool of credits that is refilled every month;
- the models available (the free plan has only simple models);
- how many agents, members, schedules, connectors, skills and workflows you can have;
- how many tasks can run at once;
- the shortest gap between runs of a schedule.
There are free plans for a personal and a team workspace, and paid ones. The current values are always shown in your workspace settings: they can change.
How to change the plan
Only the owner of the workspace can buy or change the plan, and only on the web: the checkout page opens in the browser. There is no purchase in the phone or desktop apps.
When credits run out
Agents stop replying, and tasks and workflow steps fail with a message about missing credits. Top up by moving to a higher plan, or wait for the next refill. If something fails because of a plan limit, the app says so and suggests another plan or another model.
What next
Adjust your schedule limits or see the questions and problems.